Fontana Police Department
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Fontana Police Department
17005 Upland Avenue
Fontana, CA 92335
(909) 350-7740

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City of Fontana Website
 

VERIFIED RESPONSE (VR)

New City of Fontana Alarm Ordinance adopted 9/9/08

Alarm Business Permit Application 
Residential and commercial owners are not required to have an alarm permit.

During fiscal year 2005/2006 the Fontana Police Department responded to 8,529 burglar alarms. 99.72% of these alarms were false, costing taxpayers approximately a quarter of a million dollars in wasted police manpower and resources. This high false alarm rate is typical of what all law enforcement agencies experience throughout the United States. For this reason the Fontana Police Department is joining the growing number of agencies adopting a Verified Response (VR) policy to best deal with this problem.

Verified Response is a program that requires the alarm or monitoring company to verify that there is a legitimate need for a police response to a location prior to officers being requested.

Effective October 1, 2007, the Fontana Police Department will implement a Verified Response policy to all burglar alarms. The Police Department will not routinely respond to the alarm unless the alarm is verified by audio/video, private security, or eyewitnesses.  We discourage you from verifying your own alarm.  This is the responsibility of the alarm company.

Verified Response will not apply to manually activated panic, duress, robbery alarms or medical alerts and these will continue to be treated as high priority calls.

Verified Response Six Month Review

Daily Bulletin/Sun Editorial dated 9/27/07

Letter to Alarm Company

Letter to Alarm Owner

Cal State San Bernardino False Alarm Study